Refund policy
Refund policy
We offer a 30-day return policy, which means you can request a return within 30 days of receiving your goods.
To be eligible for a return, your item must be unworn or unused, with tags, and in its original packing, and it must be in the same condition that you received it. You will also require a receipt or proof of purchase.
To begin a return, please contact us at using the “Contact Us” tab on our website.
If we accept your return, we will email you a return mailing label as well as information on how and where to send your shipment. Items returned to us without first seeking a return will be refused.
You can always contact us via our website’s “Contact Us” page if you have any return questions.
Damages and issues
Please inspect your order upon receipt and notify us immediately if the item is defective, damaged, or if you received the incorrect item so that we can investigate and resolve the issue.
Exceptions / non-returnable items
Certain things, such as perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products), cannot be returned. We also do not take dangerous goods, flammable liquids, or gases as returns. Please contact us if you have any questions or issues about your particular item
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.